Customer satisfaction is our central focus

ADVANCED SOLUTIONS CENTER

The Advanced Solutions Center in Salinas is a multi-purpose state-of-the-art demonstration and testing area. It was incorporated to generate a superior customer experience, while showcasing our different processing solutions. At the workshop, located within the facility of Turatti North America, food processors can take part in demonstrations of equipment, application trials, and operator training for single machine or full lines.

The equipment located within the workshop, will be configured to simulate full continuous processes that imitate the food manufacturer’s production environment. This will allow to the customers to precisely assess the performance of the equipment with their own products and processing plants.

Advanced solutions center

Service support

advanced solutions center
service support

APPROVED SPARE PARTS

All our parts are manufactured from high quality materials and ensure optimal performance in all of our equipment. Many of our solutions use custom components, making Turatti your first choice in providing the right part for the right application.
By being prepared and using approved spare parts, you can help minimize production stops and maximize your productivity.

Ask for spare parts now.

SERVICE SUPPORT

Our fully trained and experienced service specialists are available to immediately respond to your needs.
By quickly diagnosing (and where possible, correcting) the cause of malfunction, the impact on product is kept to a minimum. Should site attendance be required, our customer service team will ensure and organize a local intervention as quickly as possible.

Ask for assistance now.

VIRTUAL SUPPORT

Our Virtual Support service allows us to connect and help you to find the quickest solution for the problem, should you have one.

PREVENTIVE MAINTENANCE

Planned Preventative Maintenance is your best defense against downtime. Our specialists are available to perform preventive mechanical and electrical checks on your equipment, suggesting the right spare parts to stock in case of emergency.

technical support

SERVICE INQUIRY

FIRST NAME

LAST NAME

COMPANY

PHONE NUMBER

EQUIPMENT SERIAL NUMBER

EMAIL ADDRESS

HOW CAN WE ASSIST YOU

PARTS INQUIRY

FIRST NAME

LAST NAME

COMPANY

PHONE NUMBER

EQUIPMENT SERIAL NUMBER

EMAIL ADDRESS

DESCRIPTION

QUANTITY

NOTES

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